Doddington Place Gardens' commitment to exceptional service and cost efficiency with Beyonk

Discover how Doddington Place Gardens moved to online booking with the help of Beyonk online ticketing.


Background

Doddington Place Gardens is located in the heart of the North Downs Area of Outstanding Natural Beauty, in Kent.

Surrounded by the wooded countryside, these landscaped gardens are recognised as being of historical importance by English Heritage and have been open for more than fifty years in aid of the National Gardens Scheme. The garden was first created in the 1960s and is open to the public.

The challenge

Before 2020, Doddington Place Gardens operated by selling tickets solely at the gate for walk-in visitors. However, the team recognised the necessity of adapting their operations and sought an online booking solution to enhance their services. Beyonk approached them during this transitional period, offering a cost-effective solution that stood out among competitors. This allowed them to bring their experiences online without financial concerns.

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How we helped

Beyonk's customer service left a lasting impression on Doddington Place Gardens. The ease and efficiency of signing up and implementing the Beyonk system proved highly beneficial, even after lockdown restrictions eased. Beyonk's ongoing support has provided peace of mind, ensuring Doddington Place Gardens has a dedicated point of contact for any needed assistance. This consistent and reliable customer service has been instrumental in their operational confidence and success.

Beyonk’s cost-effective solution won over Doddington Place Gardens

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The cost of an online booking system was a real concern for us, so it was important to find a booking software at the cheapest price. Beyonk was the ideal solution

Julia of Doddington Place Gardens

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The results

Doddington Place Gardens consistently make well-informed decisions for their business, their dedication revolves around delivering exceptional customer service while simultaneously maximizing cost efficiencies. This commitment reflects their approach to enhancing customer experiences while also prioritizing savings, fostering a balanced strategy that drives overall success.

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I found the system very nice to work with and easy to understand. I’ve learned together with the Beyonk team, and have always had the support when I needed it. I can send a text or an email and receive a quick reply.

Julia of Doddington Place Gardens

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Beyonk’s customer service has made a lasting impression

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