Beyonk boosts efficiency and revenue at Spilman's Farm
Discover how the Beyonk booking system helped Spilman’s Farm reduce their admin duties by over 20% and helped ticket sales soar.
Background
Spilman’s Farming opened in 1941 and is run by the husband and wife team Richard and Sally, along with two of their three sons Tom and Joss. The farm reaches across 700 acres in the North Yorkshire countryside and offers experiences for ‘Pick Your Own’ fruits and pumpkins.
Several years ago, Spilman’s began selling experiences which first allowed customers to simply walk-in and purchase, however, they later looked into alternatives and decided to invest in online booking.
The challenge
The Spilman's Farm faced a challenge where ticketing was needed to distribute visitor traffic throughout the day instead of experiencing a concentrated rush as people arrived at their convenience.
Despite using another booking system initially, the team sought a more effective solution after receiving recommendations from the National Farm Attractions Network. This led them to explore Beyonk as a promising alternative.
How we helped
Beyonk's online booking solution helped with time slot ticketing with the customer success team exceeding expectations for Spilman's Farm. The team found great comfort in the support provided, describing Beyonk as an attentive partner that demonstrated flexibility in pricing and actively listened to and implemented feature suggestions
Beyonk is an attentive partner that demonstrates flexibility in pricing and actively listened to and implemented feature suggestions
A few people there had mentioned Beyonk and the fact they provide a good service. That’s when I decided to look into it.
Tom at Spilman’s Farm
The results
Admin duties at Spilman's Farm have seen a significant 20% reduction since the adoption of the Beyonk booking system. The system's features, such as easy customer check-ins and real-time attendance tracking, have proven invaluable. Moreover, the capability to generate revenue reports has empowered the Spilman's team to analyse and celebrate increased ticket sales.
Overall, the team regard Beyonk as an excellent and user-friendly solution that has enhanced both efficiency and revenue insights.
They made me feel like we were going to get well looked after. Overall, they just seemed like good people to work with. Support like that really is the best part about the people at Beyonk, it really has been superb.
Rebecca Wilson, Business Partner at Ingram Valley GB Farm
Online booking helped with time slot ticketing exceeding expectations for Spilman's Farm
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